FLAT RATE SHIPPING

 CAN

 $14.95

  US 

$17.95 

 INT 

$69.95 

FREE SHIPPING 

ON ORDERS OVER $300 IN CAN & US

  • Our Team
  • Returns
  • Shipping
  • Privacy
  • Our Team

    Scott Bowers

    As the newest addition to The Curling Store team, Scott brings 5 years of playing experience to the store. A longtime spectator but relatively new player, according to Scott the most important thing to remember when learning to curl is to make sure not to step on the ice with your slider foot first or you will most likely take a dive! Wise advice indeed but in all seriousness, Scott's love of the game, his admiration for the position Canadian curlers have earned in the world of sport and his eagerness to learn translates into top-notch service for all customers of The Curling Store.

    Gary Worth

    With 40 years of experience as a coach, player and instructor, Gary can be considered our resident curling guru. Not only does Gary love the rush of making a shot, the exhilaration of the physical demands of the game and the warm social atmosphere, what he admires most about curling is the strong spirit of fair play and the focus on fun.


    Working at The Curling Store, Gary appreciates the opportunity to learn about innovations manufacturers are developing to improve the game for players and getting to test drive new products. In other words, Gary walks the talk - if he recommends a product, it's based on first-hand knowledge and experience. According to Gary, the most important skill in learning to curl is patience: "It's not Nature’s intention to have people sliding rocks on ice while attempting to control the result. The game looks easy and can be enjoyed at any level of play, but it takes many, many hours on the ice to achieve consistent success."

    Michelle Rippin

    Growing up curling means Michelle knows what it's like to play the sport from a kid to adult perspective and can offer great advice on equipment for every stage of play. Like most curlers, Michelle loves the community aspect of the game - you can be guaranteed to have your three team members cheering you on when you make a great shot but generally you can even count on appreciation from your opponents.


    One tip Michelle always passes on to new players is to remember to stretch well at the end of your game. While curling is a lot of fun, it may look less physical than it actually is and if proper care isn't taken, it may take more than just a relaxing beverage in the lounge to deal with stiff muscles.

    Return & Exchange Policy

    Most items may be returned for exchange or refund within 30 days after shipping


    Requirements:

    • • Items must be new, unused, and in original package.
    • • Items must include original receipt, invoice or packing slip.
    • • Shipping and handling charges are not refundable.
    • • Customer must contact via email with details of purchase to receive a Return Authorization and address to which the product must be returned.

    For customer convenience we can provide you with a print at home return shipping label. You would get the benefit of our reduced shipping cost based upon our volume of packages shipped. The amount would be billed to The Curling Store so no credit card is necessary on your end, and this amount would be deducted from your refund amount. This service is currently only available to Canadian customers.

    Shipping

    Flat Rate

    A flat shipping rate of $14.95 + tax in Canadian dollars is charged for ground service on orders being delivered within Canada.

    A flat shipping rate of $17.95 in Canadian dollars is charged for ground service on orders being delivered within the United States.

    A flat shipping rate of $69.95 in Canadian dollars is charged for air service on orders being delivered to available International destinations.

    The Curling Store will waive the flat rate shipping fee on purchases over $300.00 for Canada and USA orders only. If items are returned and the order falls below $300.00 the flat rate shipping charge will be deducted from the refunded amount.

    U.S. and International customers are responsible for all customs / import duties.

    Estimated Delivery Times

    Most orders arrive within 7-10 business days.

    Estimated delivery times apply to in-stock items only.

    You may receive several shipments to fulfill the completion of your order.

    If you require rush courier services, please contact us to make arrangements.

    Restrictions

    Orders from Canada and the USA to PO Boxes can only be shipped via Canada Post and the United States Postal Service

    International orders please contact us for shipping rate details.

    Remote locations including Nunavut and the High Arctic must contact us for shipping information as costs and delivery times may differ.

    Oversize Items

    Orders containing large products, such as brooms, are more expensive to ship. An oversize surcharge of $7.95 will be applied to offset our increased shipping cost.

    Back Orders / Discontinued Items

    In the event that a back ordered or discontinued item should be available for purchase on our website, you will be notified via email or phone within 24 hours (weekends and holidays excluded) to make an adjustment to your purchase.

    If we receive no reply from you by phone or email within 5 business days, the remainder of the order (excluding the back ordered item(s), will be shipped and you will be refunded for the unavailable item(s).

    Privacy Policy

    What information do we collect?

    We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    • • To personalize your experience (your information helps us to better respond to your individual needs)
    • • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
    • • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
    • • To process transactions
      • • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
    • • To send periodic emails
      • • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    Do we use cookies?

    We use cookies to store shopping cart information as you browse the website. No personal information is held in these cookies.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Your Consent

    By using our site, you consent to our web site privacy policy

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.


    80 Raddall Ave Unit 3

    Dartmouth, Nova Scotia B3B 1T7


    email: info@thecurlingstore.com

    phone: 1-833-404-3400